Queue and online calendar
Welcome to Opticians [Bedrijfsnaam]. Our opticians are currently in the examination room for personal eye tests or assisting customers with style advice in-store. Did you know you can easily schedule an eye test or lens check using our online booking system on our website? Are you waiting for new glasses or contact lenses? We will automatically send you a message as soon as they are ready for collection. If you have another enquiry, please hold the line, and we will assist you as soon as we are free.
Why this script works
- 1.A polite way of letting customers know that the shop staff are busy.
- 2.Taking immediate action by proactively answering two frequently asked questions (appointment & status) online.
- 3.Expectation management where the customer knows that waiting is necessary, but that their turn will come.





























































