Are there multilingual options for offices in the city?

Yes, as a local office near the language border or with international business clients, we can provide a seamless English or French menu through native voice actors.

Can I also use the voice for safety warnings?

Certainly. You can add a message at the start: "Important: The bank will never ask you for your PIN by phone," which helps in the fight against phishing.

Do you also offer hold music with a professional sound?

We deliver the pure speech. Your network administrator then mixes this with neutral and calm hold music at the office's central system.

Can I also add on-hold music?

Do you need on-hold music? You can choose a royalty-free track from our library or leave it out. You will see any surcharge immediately in your total.

Telephone Voices for Bank Branches | Voices Nederland

Telephone polling for the Bank

Trust, security and absolute discretion

Name: Telefonie voor de Bank
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

Customers who ring their bank branch are looking for reassurance. Whether it’s about financing a home or panic over a blocked bank card, ensure you have a calm, highly professional menu of options that prioritises fraud and loss, whilst discreetly and swiftly directing other customers to the right financial expert.

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Google rating5.0/5369 reviewsFor secure cloud PBX and branch networks

Why a bank branch needs a smooth workflow

In the financial sector, the first point of contact is crucial to the level of trust a client feels. A local bank branch receives a wide range of telephone enquiries. On the one hand, there is the young family looking to arrange an appointment for a mortgage; on the other, the investor wishing to discuss their portfolio. If a member of staff has to manually answer and transfer every call, this disrupts the confidentiality of ongoing advisory meetings and leads to waiting times. A logically structured menu acts as the perfect virtual office manager, directing everyone flawlessly to the right desk.

How do you set this up for your branch?

Even more important is how you handle emergencies. In the event of a lost or stolen credit card, or if online fraud is suspected, a customer should never have to wait or get lost in your branch. Your welcome message must provide immediate clarity and offer a seamless transfer to Card Stop or the head office’s emergency helpline. By using an authoritative, reassuring and professional voice-over artist, you instil a sense of calm and convey the stability expected of a financial institution.

Select Financial Authority
Choose a controlled, businesslike voice actor whose intonation embodies discretion, security, and expertise.
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Discretion with the highest sound quality

We guide you from A to Z: from script advice to the voice that best fits your company.

Stemacteur bewerkt voice-overtracks in zijn homestudio, microfoon naast het scherm.

Studio recordings with a formal, extremely clear pronunciation.
Supplied in file formats suitable for closed, corporate telephone networks.
Secure delivery of the audio without any cloud-related risks for the bank.
Option to add native multilingual features for expat and B2B services.

Phone menu voice talent

Direct contact met de beste Vlaamse en internationale voice-overs voor elk project. Boek zonder verrassingen achteraf: *transparante tarieven*, vaak *binnen 24 uur* geleverd en altijd de garantie op een *perfect eindresultaat*.

All phone menu voice talent

Telephone scripts for the bank branch

Voorbeeldscript

Drop-down menu with ‘Urgent Card Stop’ option

Welcome to [Bedrijfsnaam], your financial office. To help you efficiently, we use a selection menu. Have you lost your bank card, has it been stolen, or do you suspect fraud? Please press 1 immediately, so we can transfer you to the security department and Card Stop. Do you wish to speak to an advisor about a home loan, an insurance policy, or your investments? Press 2. Did you know you can also schedule an appointment for this 24 hours a day via your mobile banking app? For daily banking matters and the counter, press 3.

Why this script works

1.A very formal and reassuring introduction, befitting a financial institution.
2.Immediate action is required, as theft, loss or fraud must be dealt with immediately and as a matter of priority.

Meer voorbeelden?

Collega’s aan het werk in een open kantoorruimte

Sector

IT & software

Frequently asked questions in the world of finance

Does this comply with head office protocols?

For independent bank agents, our services are ideal for setting up the office professionally. Of course, we adjust the texts to fit the group's policy.

How do we handle reading numbers aloud for services like Card Stop?

Critical numbers like Card Stop are spoken by the actor very slowly, grouped, and with pauses, so customers in a panic can note them down without errors.