How quickly can a fault message go live?

For expected situations, we provide a set of messages in advance. You can activate these yourself in your system. This includes a general triage message, an incident notification, and an out-of-hours text. In case of a fault, you can immediately activate the correct message without waiting for a recording. For a specific, new text, we record it separately and deliver the file as quickly as possible.

Can I adapt the example texts for my company myself?

Absolutely. Each example contains clear placeholders such as [Company Name] and [Service/Platform Name]. You fill these in with your own details. You copy the text, adjust the placeholders, and use it as a script for the recording. Would you prefer us to help you think about the right tone? We do this as standard with every order.

What if my opening hours or menu change later?

Updates are always possible. We re-record new opening hours, an extra menu option, or a temporary message separately. We use the same voice and style as your existing menu so everything sounds consistent. This ensures your telephony system continues to evolve with your services.

Which voice best suits an IT company?

For IT and software, a calm, clear, and competent voice works best. This projects calm and control, especially when the caller is stressed. You can choose from our voices and listen to demos. We are happy to help you choose the tone that suits your brand and target audience.

Can I also add on-hold music?

Do you need on-hold music? You can choose a royalty-free track from our library or leave it out. You will see any surcharge immediately in your total.

Telephone voice systems & menu options · IT & software

Sound just as professional as the IT solutions you provide.

Name: Telefonie-voice-overs voor IT & software
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

Reduce frustration among callers, filter support tickets efficiently and remain calm when faults occur.

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Google rating5.0/5369 reviewsStudio quality, ready for 3CX, Teams & VoIP

Why a good telephone voice is essential in IT and software

An IT or software company receives a call at the most inconvenient moment: there’s a technical fault, a deadline or a user who’s stuck. It’s at that very moment that the first voice on the line determines whether the caller feels reassured or even more frustrated. A professionally recorded menu system absorbs that tension, directs the enquiry to the right line and keeps your helpdesk free for the real work.

How to set up your IT telephony in three steps

We record telephone voices, IVR prompts and on-hold messages for support desks, managed service providers, SaaS platforms and system integrators. There’s no complicated process: simply choose a voice, provide your script or use a ready-made template, and you’ll receive a high-quality studio recording that works straight away in 3CX, Microsoft Teams, an Asterisk PBX or your own VoIP solution.

Create a Clear IVR Menu
Most support phone systems lose time because every caller comes through on the same line. An invoice query might end up with an engineer who is dealing with a production incident. A clear triage message directs the caller to the correct department beforehand, whether it is technical support, administration, or sales. This ensures that first-line support handles what it can, and second-line support continues its work undisturbed.
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What you get

We guide you from A to Z: from script advice to the voice that best fits your company.

Stemacteur bewerkt voice-overtracks in zijn homestudio, microfoon naast het scherm.

Studio recording by a professional voice actor, not a synthetic voice.
Supplied in .wav and .mp3 formats, at the correct volume and free from noise.
Ready for 3CX, Microsoft Teams, Asterisk/FreePBX or your own VoIP switchboard.
Available in Dutch, French and English, with all three languages also available in a single drop-down menu.
Updates to opening hours, menu options or service disruption notices are always possible.

Phone menu voice talent

Direct contact met de beste Vlaamse en internationale voice-overs voor elk project. Boek zonder verrassingen achteraf: *transparante tarieven*, vaak *binnen 24 uur* geleverd en altijd de garantie op een *perfect eindresultaat*.

All phone menu voice talent

KeuzemenuNederlands

Welkom bij [bedrijfsnaam]. Welcome at [bedrijfsnaam]. Voor Nederlands druk 1 For English press 2

KeuzemenuNederlands

Welkom bij [bedrijfsnaam], onze kantoren zijn momenteel gesloten. Enkel voor een dringend technisch probleem druk 1. Opgelet, bij deze oproep kunnen kosten worden aangerekend. Voor alle andere zaken gelieve ons terug te bellen tijdens de kantooruren of een mailtje te sturen naar [e-mailadres].

KeuzemenuFrans

Bienvenue chez [bedrijfsnaam]. Nos bureaux sont actuellement fermés. Seulement pour un problème technique urgent, appuyez 1. Attention, à cet appel des coûts peuvent être imputés. Pour toute autre question, veuillez nous rappeler pendant les heures de bureau ou envoyer un e-mail à [e-mailadres].

KeuzemenuEngels

Welcome to [bedrijfsnaam], our offices are currently closed. Only for an urgent technical issue, press 1. Please note: costs may be charged for this call. For all other matters, please call back during office hours or send an e-mail to [e-mailadres].

VoicemailDuits

Dit is het automatische antwoordapparaat van [bedrijfsnaam].

TelefonieDuits

Op maandag, dinsdag en donderdag zijn we open [openingsuren|van 10u tot 18u].

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Frequently asked questions about telephony for IT companies

What file formats do you provide for telephone voice-overs?

We typically provide .wav files (usually 8 kHz or 16 kHz, mono) for traditional telephone exchanges and .mp3 files where that is more convenient. We tailor the format, sample rate, and volume to your system, whether it is 3CX, Microsoft Teams, Asterisk/FreePBX, or a hosted VoIP solution. Tell us your system and you will receive a file that works straight away.

Can I have my interactive voice menu recorded in multiple languages?

Yes. We work with native voice actors for Dutch, French, and English. We also record multilingual menus where the caller chooses their language first. For a Belgian support line, an NL/FR/EN menu is the most requested setup. We are happy to advise you on the order and wording for each language.