Does this audio work on our decentralised branch telephones?

Yes, we provide the files in universal VoIP formats. These fit perfectly into cloud systems where you manage all branches centrally.

Do we need to mention the location name for each branch?

That is not necessary. A general welcome message ("Welcome to [Name]") saves you money and ensures perfect uniformity across the entire country.

Can the voice provide information about key drop-off boxes?

Certainly, after closing hours, it is very useful to communicate via the recording: "You can safely leave the key to your rental car in the drop-box next to our entrance.

Can I also add on-hold music?

Do you need on-hold music? You can choose a royalty-free track from our library or leave it out. You will see any surcharge immediately in your total.

Telephone Voices for Car Hire & Leasing | Voices Nederland

Telephone messages for the car hire company

Hassle-free bookings and rapid breakdown assistance

Name: Telefonie voor de Autoverhuur
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

Things need to run smoothly at the counter of a car hire or leasing company. You don’t want to interrupt the handover of the keys to take a phone enquiry about rates. With a streamlined multilingual menu, you can direct bookings to the website and put customers who have broken down straight through to your breakdown service centre.

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Google rating5.0/5369 reviewsCompatible with office switchboards and branch networks

Why leasing and hire require a drop-down menu

The car hire industry moves at a fast pace. Private individuals are often looking for a van at the last minute to help with a house move, whilst businesses are negotiating long-term leasing contracts. If a counter staff member is busy inspecting a vehicle or sorting out the paperwork, they cannot prioritise the phone call over the customer waiting in front of them. Yet callers want to know straight away whether a specific model is available. By professionalising your telephone service with a clear greeting, you can direct callers with frequently asked questions straight to your online booking system, which reduces the pressure on the counter.

How can you set this up easily for your fleet?

Furthermore, vehicle hire entails a great deal of responsibility. What if a hirer breaks down in the middle of the night or at the weekend? You need a foolproof system to prioritise these customers. A professional, reassuring voice on your night-time voicemail or via an automated menu ensures seamless transfer to the breakdown service or the leasing company’s emergency number. This guarantees your customer’s safety and mobility at all times.

Choose a Professional Sound
Choose a clear, fluent voice. If your business is near borders or airports, we strongly recommend a multilingual voice actor.
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Top-quality audio for a flawless fleet

We guide you from A to Z: from script advice to the voice that best fits your company.

Stemacteur bewerkt voice-overtracks in zijn homestudio, microfoon naast het scherm.

Crystal-clear recordings that provide immediate clarity for customers in a hurry.
Perfectly mixed audio for business communication centres.
Fast delivery, ideal in the run-up to busy holiday periods.
Accurate international pronunciation for multilingual services.

Phone menu voice talent

Direct contact met de beste Vlaamse en internationale voice-overs voor elk project. Boek zonder verrassingen achteraf: *transparante tarieven*, vaak *binnen 24 uur* geleverd en altijd de garantie op een *perfect eindresultaat*.

All phone menu voice talent

Scripts for rental and leasing companies

Voorbeeldscript

Drop-down menu prioritising breakdowns

Welcome to [Bedrijfsnaam] car and van rental. To help you as quickly as possible, please listen to the following options. If you are currently driving one of our vehicles and have experienced a breakdown or an accident, please press 1 for immediate assistance. To check current availability or make a reservation, please press 2. Alternatively, you can do this live and affordably via our website. For B2B leasing contracts and invoicing, please press 3. For general enquiries, please hold the line.

Why this script works

1.A brief and professional greeting (bilingual as an option) to appeal to the broad customer base.
2.Immediate action by prioritising safety and breakdown assistance above all else.
3.

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Frequently Asked Questions about car hire

How do we handle changing weekend promotions?

In the queue recording (when you are waiting for a staff member), you can easily include a standard message: "Please ask our staff about our special weekend rates for vans.

Do we really need a multilingual menu?

Is your branch in a large city, near a train station or airport? If so, adding English to your welcome message is highly recommended for expats and tourists.