Frequently asked questions

For online use, simply add the online buy-out in the calculator. This ensures everything remains legally compliant.

Use a calm, professional voice and a simple message that does not contain a sales pitch. The message calmly welcomes the caller and directs them to the right person, so they do not have to explain their issue on the phone.

As soon as your campaign runs in multiple regions without being nationwide, this falls under the competitive regional all-inclusive rate.

You receive professionally mastered audio, ready for your editor or broadcaster to process further. You handle the final mix and loudness for broadcast in your edit.

Yes, the national buy-out covers all your broadcasts on national stations within your chosen scope.

Most voices deliver your recording within one working day, ready for your TV editor.

For telephony, corporate video, and e-learning, we calculate based on your script length. For corporate video and e-learning, the first 200 words are included in the basic rate. For 202 words, you only pay per extra word. There is no jump to a higher block. For commercials, the medium, reach, and buy-out are factored in. Telephony starts from {price} excluding VAT. Calculate your exact rate in the calculator or choose a voice.

Yes, the local rate is specifically for broadcast via one local or regional broadcaster.

Yes, you receive a clean, finished audio track that you can drag straight into your editing software.

You receive professionally mastered WAV files in the formats your telephone switchboard expects, plus separate files per message. They are ready for upload to VoIP or your traditional switchboard.

Once you place your order, we start working on it right away. We deliver most projects within one working day. For longer scripts or during busy periods, you will see the estimated delivery date before you pay.

You can easily extend the usage rights via your account. This keeps your audio legally covered.

BSF (Basic Session Fee) is a one-off fee of {bsf} per commercial recording. On top of that, there is the buy-out per chosen medium and broadcast channel (online, radio, or TV). If you combine multiple broadcast channels in one order, for example, radio plus TV plus online, then you pay one BSF plus buy-outs per channel.

Give order status its own primary option in the menu and direct callers immediately to the track-and-trace on your website. Many callers will find their answer this way without waiting, leaving your employees free for more complex queries.

Yes, you choose your desired reach and duration in the calculator. Your rights apply to all your selected online channels.